Customer Testimonials

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Erin omainen palvelu
Mr Jarno Savolainen May 01, 2018
Dear Raj and the team are excellent, they do their job very well, thank you indefinitely Erkan Gürbüz
Erkan Gürbüz May 01, 2018
Awesome service guys. Ordered from you yesterday, arrived today and DXe pre-set installed flawlessly using the cable and downloaded software. Thanks for super fast despatch
Brian Plumridge April 24, 2018
What can I say that hasn't been said here many times before. Brilliant top service, in fact the best.
Mr Steven Kennett April 12, 2018
I’ve been going to align-Trex for a few years now and must admit I’ve never seen such good customer service. Raj , John , Scot and Sam just wanted to say thank you for your continuous advice and support . I’ve always felt welcomed at the store even when I stay after their closing time or ask too many questions . They always give you the right advice regardless of money or their interest. I’ve asked for many parts and equipments which is not on their website but Raj and team always find it for me and keep me posted on the status. Delivery is always very fast Nicely packed. And their price always reasonable and give you discounts anyway. Returns never been an issue . So all n all you will never find a better hobby shop especially if you’re a Heli addict! And now with a large range of cars and good parts stock I’ve started cars too which never thought I would . Sorry about the long testimonial but I’ve never left one for Raj’s team and thought they deserve this. Also love the dogs misty and Kushi always happy to see the customers . A big Thank you Raj and team for all the help and support I received through the years! Sam
Mr Soroush Abedi March 25, 2018
Great service guys. Placed my order on Sunday afternoon and it arrived 1st thing Tuesday. Regards Jon.
Mr Jon Young March 15, 2018
I received my xnova 3215-930kv 10p motor this morning. It looks great can't wait to get it on my Goblin 420. Thanks for all your help, letting me back order and keeping me updated every time I asked. Hope you and the team have I great day.
Lewis Wood. January 25, 2018
Hello. Received the order. It's all good. Thank you for your customer care. Quality product, excellent packaging , fast shipping. Very nice to deal with you. Sincerely, Victor.
Viktor Ageenko January 25, 2018
Great service from Raj and team.. Item ordered and delivered within 24 hours thanks al
Alistair Watt January 24, 2018
Just want to say how impressed I am with your service, ordered parts after 4.00pm and they arrived the next day before 12.00am, less then 20 hours from ordering to receiving, don't know how you guys do it !!!
Andrew Morral January 14, 2018
Great customer service from Align Trex, don’t normally bother with testimonials for anything , but have made an effort as nothing is too much trouble for the team at Align Trex...keep up the good work supplying me with my heli spares and kits and I’ll keep on buying
Mr Mark Jones January 02, 2018
Товар получил. Большое спасибо за качественное обслуживание . Очень приятно иметь с вами дело. С уважением Виктор.
Viktor Ageenko December 09, 2017
Perfect service and exellent follow-up of the order status. Very fast delivery @ reasonable shipping costs I would strongly recommend the Align-Trex webshop service experience to anyone Thank you very much for doing so good !
Mr Danny DOBBELS November 30, 2017
Excellent service and products thanks to all at align. M.joyce
Mr Michael joyce November 02, 2017
Hi guys, many thanks for your prompt attention to my order.Much appreciated.
Peter White October 28, 2017
i had good help when i orderd a esc fan & the part is very good quality 16 10 2017 Mark Batchelor
Mr mark batchelor October 16, 2017
Align-Trex's service continues to impress. Just received my motor and one or two sundries for my current build - ordered yesterday and on my doorstep this morning via the Free 'next day' DHL delivery option. Brilliant! Raj has been very helpful over the past few days via email concerning product specs, suitability etc. Without any doubt, the best hobby dealer I have ever had the pleasure to do business with. Well done guys.
Stephen Dakyns October 06, 2017
Just received my DX6e & AR610 Rx which my partner ordered for me on Sunday afternoon. Excellent trouble free service and a great website - I will certainly be returning for my other heli needs.
Stephen Dakyns September 27, 2017
This is by far the most efficient r c helicopter spares service I have encountered in my 20 + years of flying. Great website,fast delivery,polite & friendly staff, nothing is ever too much trouble, in short brilliant.
Lawrence McIntosh August 25, 2017
Always super fast despatch, I wish my own business was as efficient at dealing with orders. I don't know how they manage to get items to me by next day when I order after 4pm!
russell townend July 30, 2017
Can't speak highly enough of Raj and his team. Always courteous, always efficient. Doesn't matter what you are looking for Raj will have it in stock.
Mr Martin Emery July 28, 2017
Hello dear my friends im one very happy customer from cyprus raj and his team is poerfull i gave him a lot of money until know cuse is the best shop for align products they have all models and parts any time when i want to very fast prossesing orders and shiping thanks again raj and his tim I strongly recommend it to you david from cyprus
Mr david takelntin July 17, 2017
Thank's Raj & Staff usual great service
Peter Froude July 14, 2017
There isn't enough space here for me to explain how good Raj and his team are - In person and in process. Delivery is lightening fast, super smooth online shopping experience and almost every part you could need. More importantly, Raj and his team 'really do care' - be that your orders or helping you get back in the air. I can't thank them enough. I salute you Align-Trex.
Mr Michael Isted MBE July 12, 2017
i always shop at this store first because they always have what i want & even a choice of items . Mark Batchelor June 19 2017
Mr mark batchelor June 19, 2017
Great service as always, promptly shipped at very reasonable postage cost. Items shown in stock always received not the case with other online model shops. Recommend
David Dale June 15, 2017
Just started using Align-Trex as they seem to hold the most in stock items. Really great customer service and fast shipping! My new Fav shop. Thanks very much for your help.
Mr Dan Worthington June 11, 2017
I ordered a replacement umbrella gear at 16:30. Somehow align trex still managed to get it posted. I tcame the very next morning. Thanks guys brilliant as usual
Jason Dyer June 05, 2017
today i have bought on line a pinion having been given advice from align trex co uk. if i have a problem they will always help me . & the service is good & fast Mark
Mr mark batchelor May 13, 2017
Raj and the team at Align Trex UK are second to none. I emailed on easter Sunday at 19:00 and they still got back to me the night. Customer service is great, many thanks guys
Jason Dyer April 23, 2017

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