Customer Testimonials

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Just a quick note to say thank you for your excellent service with my orders over the last few days, i had not used your company before but i will do so again for all my needs as i get starting in flying r/c helicopters , i have only just started with helicopters as i have been making and using r/c tanks and cars for 20 years thank you again your company is great.
martin rowles January 09, 2019
Being a beginner back then. I first met Raj and his team 2 years ago. I've bought nitro cars, helis and parts from them. They have always provided the very best personalized service and advice with every part/item order, setup and maintenance questions I have thrown at them. They have always gone above and beyond in understanding their customers needs and advise accordingly. Fantastic company to know. Long Live Aligh Trex
Mr Michael Jones January 04, 2019
Excellent service as usual!!! Been coming to this shop for few years and always satisfied. One of the things I like about Align-Trex.co.uk is if they don’t have a product on the website , you can ask them and they will do their research , order it for you and then put it on the website and keep the stock regularly. All the other shop I’ve been to when you ask about a product not listed the answer is we don’t have it and that’s it not in this place. Raj , John ,Scot , Sam and the rest of the team always happy to help and go the extra mile. They’ve added an extra floor to keep more stock which is nice to see a hobby shop growing. Always like to go to the shop even if it’s a long drive for me but definitely worth the trip . Thank you again Team . Hope your business always BOOMING!!!
Mr Soroush Abedi December 21, 2018
Excellent service, fast international shipping and awesome variety of products for every rc helicopter enthusiast!!! will definitely buy more!!!
Mr Paolo De Boni December 13, 2018
Great service , fast and helpful staff, Thanks for all
Mr KAGAN KAZANCI October 16, 2018
Outstanding service, chaps - Only ordered this yesterday afternoon and it was through my letter box by 10.00 this morning! Thanks, yet again.
Stephen Dakyns September 28, 2018
As usual ," Ace" service, thanks.
David Neal September 08, 2018
Excellent service, yet again guys. Delivered bang on time for the weekend! Many thanks.
Stephen Dakyns September 07, 2018
Very fast dispatch and delivery to Germany. Thank you very much!
Mr Michael Boehmer August 29, 2018
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Fantastic service. Friendly and helpful. Seems like a solid team who know their stuff. Great stock supplies. Will definitely be using again.
Mr C J Flowers August 22, 2018
Excellent service yet again - quite an expensive order, ordered yesterday and on my doorstep bang on the predicted delivery time, today. Prices not bad at all and the free courier delivery option is very welcome for those of us here in the UK! Well done A-T.
Stephen Dakyns July 27, 2018
yet again these guys are allways first port of call for anything i need heli wise . rapid delivery and kept informed all the way to the doorstep. superb service
Mr karl piggott July 26, 2018
Very Helpful, called when items were out of stock, or on back order, gave me the choice of refund or credit. Excellent site and great service, nice to see a hobby shop still going with great prices and products and stocks.
MATTHEW JENNER July 26, 2018
looking for a new 700 helicopter (lost one of my 700 dominators in a very bad crash last monday) ray and john have been very helpfull for two days (!) in answering my questions with regards to a new trex 700L V2. (dominator is not produced anymore) because of that, i purchased my new 700L V2 today!! dispatched the same day! again, also this time, excellent service! thanks ray and john!
Mr henk bakker July 13, 2018
Thank you very much for such a rapid & brilliant service! One very satisfied customer.
Steve Battle July 08, 2018
Erin omainen palvelu
Mr Jarno Savolainen May 01, 2018
Dear Raj and the team are excellent, they do their job very well, thank you indefinitely Erkan Gürbüz
Erkan Gürbüz May 01, 2018
Awesome service guys. Ordered from you yesterday, arrived today and DXe pre-set installed flawlessly using the cable and downloaded software. Thanks for super fast despatch
Brian Plumridge April 24, 2018
What can I say that hasn't been said here many times before. Brilliant top service, in fact the best.
Mr Steven Kennett April 12, 2018
I’ve been going to align-Trex for a few years now and must admit I’ve never seen such good customer service. Raj , John , Scot and Sam just wanted to say thank you for your continuous advice and support . I’ve always felt welcomed at the store even when I stay after their closing time or ask too many questions . They always give you the right advice regardless of money or their interest. I’ve asked for many parts and equipments which is not on their website but Raj and team always find it for me and keep me posted on the status. Delivery is always very fast Nicely packed. And their price always reasonable and give you discounts anyway. Returns never been an issue . So all n all you will never find a better hobby shop especially if you’re a Heli addict! And now with a large range of cars and good parts stock I’ve started cars too which never thought I would . Sorry about the long testimonial but I’ve never left one for Raj’s team and thought they deserve this. Also love the dogs misty and Kushi always happy to see the customers . A big Thank you Raj and team for all the help and support I received through the years! Sam
Mr Soroush Abedi March 25, 2018
Great service guys. Placed my order on Sunday afternoon and it arrived 1st thing Tuesday. Regards Jon.
Mr Jon Young March 15, 2018
I received my xnova 3215-930kv 10p motor this morning. It looks great can't wait to get it on my Goblin 420. Thanks for all your help, letting me back order and keeping me updated every time I asked. Hope you and the team have I great day.
Lewis Wood. January 25, 2018
Hello. Received the order. It's all good. Thank you for your customer care. Quality product, excellent packaging , fast shipping. Very nice to deal with you. Sincerely, Victor.
Viktor Ageenko January 25, 2018
Great service from Raj and team.. Item ordered and delivered within 24 hours thanks al
Alistair Watt January 24, 2018
Just want to say how impressed I am with your service, ordered parts after 4.00pm and they arrived the next day before 12.00am, less then 20 hours from ordering to receiving, don't know how you guys do it !!!
Andrew Morral January 14, 2018
Great customer service from Align Trex, don’t normally bother with testimonials for anything , but have made an effort as nothing is too much trouble for the team at Align Trex...keep up the good work supplying me with my heli spares and kits and I’ll keep on buying
Mr Mark Jones January 02, 2018
Товар получил. Большое спасибо за качественное обслуживание . Очень приятно иметь с вами дело. С уважением Виктор.
Viktor Ageenko December 09, 2017
Perfect service and exellent follow-up of the order status. Very fast delivery @ reasonable shipping costs I would strongly recommend the Align-Trex webshop service experience to anyone Thank you very much for doing so good !
Mr Danny DOBBELS November 30, 2017
Excellent service and products thanks to all at align. M.joyce
Mr Michael joyce November 02, 2017
Hi guys, many thanks for your prompt attention to my order.Much appreciated.
Peter White October 28, 2017

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