Shipping and Returns
Delivery Information
- Free Shipping for all Orders over £100
- Express Delivery Services
- £6.25 DPD Express Next Working Day for those urgent items (£2.50 on orders over £100)
- £4.99 Tracked delivery with Royal Mail For orders to arrive next day
- For Orders to deliver within a couple of Days
- £3.99 Tracked Delivery standard delivery if it's less time sensitive (free on orders over £100)
- Items showing 'in stock' are available for same day shipping, items marked for '1-2 Days' will arrive in within a few days.
Just a few points to note:
- 1. Our express delivery is a next working day service, and does not guarantee delivery over the weekend or bank holidays.
- 2. Some items (eg Batteries) cannot ship via standard delivery, so you will only be able to select express delivery for these items.
- 3. Fuel or Hazardous items like rockets and Sparys can only ship with a Fuel Courier such as DHL Local.
- 4. International shipping costs calculated at checkout.
- Whilst we aim to dispatch all in stock orders same day placed before 3pm, we cannot always guarantee this.
- Sometimes orders may be upgraded to a courier where they are large or too valuable for our Royal Mail service, this is normally done automatically. No additional Charges are required for this.
- for UK orders over £500 may be sent through a PIN coded DPD, in which case we may require a mobile number to have DPD send a PIN code.
28 Day Returns Policy
Need to return an item? No problem
We’re happy to offer a full credit on account for unused items returned within 28 days of your order date. This does not affect your statutory rights.
Please do send through the item with your original order number and drop us an email to sales@align-trex.co.uk just to let us know before sending through.
For more information on returns, please see our terms and conditions